Last updated: 26 September 2026
Sarada Glass ("we," "us," "our") respects your privacy. This page explains what information we collect when you visit saradaglass.in or get in touch with us, why we collect it, how we use it, and what rights you have over it. It applies to this website and to enquiries made by phone, WhatsApp, the contact form, or a visit to our shop.
Who we are
Sarada Glass is a glass, mirror and uPVC window supplier and installer based at 474, Kewtia Road, P.O. Keotia BO, North 24 Parganas, West Bengal – 743126. You can reach us at 8250144620 (call/WhatsApp) or saradaglass98@gmail.com.
Information we collect
We collect information in a few ways:
When you fill in our enquiry or quote form, we collect your full name, contact number, the product or service you're asking about, your location, and any message or requirement details you choose to share.
When you contact us directly, by phone, WhatsApp, or email, we collect whatever information you share with us in that conversation, your name, number, the details of your enquiry, and any photos you send us of a space or a damaged item.
When you visit our shop, we don't collect any personal information beyond what you choose to tell us in person.
When you browse this website, our hosting and analytics tools may automatically collect standard technical information, such as your browser type, device type, approximate location based on IP address, and which pages you visited, in the same way most websites do. If we use cookies or an analytics tool such as Google Analytics, we'll only use this to understand how the website is used and to improve it, not to identify you personally.
We do not knowingly collect any sensitive personal information such as financial account details, government ID numbers, or health information through this website.
How we use your information
We use the information you share with us to:
Respond to your enquiry and provide a quote
Arrange and carry out a free site visit, measurement, or installation
Contact you about your order, appointment, or ongoing work
Keep basic business records, such as past quotes and jobs
Improve this website and our services
We do not use your information for automated decision-making, and we do not use it to send marketing messages unless you've asked us a question or made an enquiry first.
Legal basis and consent
By submitting the enquiry form, messaging us on WhatsApp, or calling us with a request for a quote, you consent to us collecting and using your information for the purpose you contacted us for, responding to your enquiry and providing our services. You can withdraw this consent at any time by telling us, though this may affect our ability to complete an enquiry, quote, or job already in progress.
How we share your information
We do not sell your personal information to anyone, and we do not share it with third parties for their own marketing purposes. We may share your information with:
Our own team members who need it to respond to your enquiry or carry out a job
Service providers who help us run this website or communicate with you, such as our web hosting provider and email service, who only process this information on our behalf
Authorities or professional advisors, if we're legally required to, for example in response to a valid legal request
Cookies and website analytics
This website may use cookies or similar tools to help it run properly and to understand how visitors use it. Cookies are small files stored on your device. You can control or delete cookies through your browser settings at any time. Turning off cookies may affect some parts of how this website works, though it won't stop you from contacting us or browsing our pages.
How we protect your information
We take reasonable steps to keep your information secure, including limiting who on our team can access it and using a reputable hosting provider for this website. That said, no method of storing or sending information online is completely without risk, and we can't guarantee absolute security.
How long we keep your information
We keep enquiry and customer information for as long as reasonably needed to respond to your enquiry, complete any job, and keep basic business and warranty records afterward. If you'd like us to delete information we hold about you sooner, see "Your rights" below.
Your rights
Under India's Digital Personal Data Protection Act, 2023, and its rules, you have the right to:
Ask us what personal information we hold about you
Ask us to correct information that's inaccurate or incomplete
Ask us to delete your information, once it's no longer needed for the purpose you gave it to us for
Withdraw your consent at any time
Raise a complaint if you're unhappy with how we've handled your information
To exercise any of these rights, contact us using the details below. We'll respond within a reasonable time. If you're not satisfied with our response, you also have the right to approach the Data Protection Board of India.
Children's privacy
This website and our services are meant for adults making enquiries about glass, mirror and window work. We don't knowingly collect personal information from children.
Links to other websites
Our website may contain links to other websites, such as Google Maps or WhatsApp. We aren't responsible for the privacy practices of those third-party sites, and we'd encourage you to read their own privacy policies.
Changes to this policy
We may update this Privacy Policy from time to time, for example if we start using a new tool on our website or our practices change. The "last updated" date at the top of this page will reflect the most recent change. We'd encourage you to check back occasionally.
Contact us about privacy
If you have any questions about this Privacy Policy, or want to exercise any of your rights over your information, contact us at:
Sarada Glass 474, Kewtia Road, P.O. Keotia BO, North 24 Parganas, West Bengal – 743126 Phone/WhatsApp: 8250144620 Email: saradaglass98@gmail.com